SHIPPING AND RETURNS
Shipping Policy
As a company dedicated to sustainability, we strive to ensure that our shipping methods align with our values. We carefully package our custom designed home furnishings using eco-friendly materials, minimizing our environmental impact. Our shipping costs are calculated with fairness and transparency, reflecting our commitment to ethical practices.
Our dedication to sustainability extends to every aspect of our business, including our shipping practices. We believe that by prioritizing eco-conscious approaches, we can inspire trust and loyalty in our customers.
Return & Exchange Policy
At Luma Home, we want our customers to be completely satisfied with their purchase. If for any reason you are not happy with your custom designed home furnishings, we offer a straightforward return or exchange policy. We understand that preferences can change, and we are here to provide a seamless process for returns or exchanges.
We are committed to ensuring that your experience with us is positive and hassle-free. Our return and exchange policy is designed to give you peace of mind, knowing that you can shop with confidence.